Medical Records Access

Elder Care will digitise records starting with six months prior to the date of the signing of Elder Care service. Once the service has been signed Elder Care will dutifully digitise all records for easy access.

Each time Elder goes for a medical check-up record will be sourced and digitised. You will be notified about the tests and the report.

At the time of an uncalled for emergency, records will be easily accessible by the medical practitioners.

Whenever Elder travels to your place of residence to Singapore, US, UK, Emirates, Australia, Japan, Bahrain, or any part of the world their medical records will be accessible. They will not have to worry about carrying folders.

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Medical Emergency Support

Medical emergencies can spring up anytime and anywhere. Whatever time and wherever they arise, our Elder Care Officers or ECOs will reach your Parent/Elder in the shortest possible time and ensure that your Parent/Elder reaches the best* medical care.

You may be 24 hours or more away, with no access to a relative or friend. Elder Care will be there* to be at your Elder/Parent's side until the time the registered local guardian or you arrive at the hospital.

Every step of the way every move of the ECO is time-stamped and thus automatically monitoring the time the ECO reached the Elder, the time they reach a hospital and the time the Elder is admitted to the hospital.

*ECOs will stay until a local guardian or the next of kin arrive. Instances where the time exceeds 2 hours. Additional attendant-time charges will apply on 3 hourly basis.

You, living abroad and in transit, will be informed of the care being given every step of the way.

Independent Living Assistance

Team Elder Care will call your parents regularly, as per their convenience, to check on their well being. Pre-prepared questions that cover common medical and independent living matters will be asked. If they require handling, will be attended to immediately.

Our trained Elder Care Officers (ECOs) who undergo constant training and most are ex-army personnel will visit them once a week.

On the day of their visit, they will assist in whatever help is required by the Elder.

This could include chaperoning them for a medical check-up, handling errands and so on. Thereafter Elder Care International will be responsible for sourcing the report, updating your Elders' record in our systems and informing you about the report.

During their visits to your home, ECOs will also capture basic health-related readings like Blood Pressure, Heart rate, and body temperature. These will be updated in their records to which you will have full access.

We take care of whats important to you

This could include chaperoning them for a medical check-up. Thereafter Elder Care International will be responsible for sourcing the report, updating your Elders' record in our systems and informing you about the report.

During their visits to your home, ECOs will also capture basic health-related readings like Blood Pressure, Heart rate, and body temperature. These will be updated in their records to which you will have full access.

App

Elder Care App

24

Hours a Day

7

Days a Week

365

Days a Year

At the time of an emergency Elder Care app pinpoints the exact location* of your Elders. Enabling our team to arrive at the spot where immediate action is required.

* Terms and Conditions apply.